bt111's Privacy Policy
Your personal information is completely safe with us. Learn in detail how bt111 collects, uses, and stores your data.
Introduction & Applicability
bt111 is a secure and reliable online gaming platform operated for players in Bangladesh. We place the highest priority on our users' privacy and are committed to protecting their personal information.
This Privacy Policy ("Policy") describes how bt111 ("we", "us", or "Platform") collects, uses, discloses, and protects your information when you use the bt111.bar website or any related services.
By using our platform — whether creating an account, logging in, or playing any game — you are considered to have agreed to all terms of this Policy. If you have any questions, please contact our support team.
This Policy applies only to individuals aged 21 or older. No person under this age may register on or use our platform.
Information We Collect
bt111 may collect the following types of information in order to provide and improve its services:
2.1 Information You Provide Directly
When you create an account or use our services, the information you voluntarily provide includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Payment information — bKash, Nagad, Rocket, or bank account details
- Copies of identity documents (for identity verification where applicable)
- Communication records provided when contacting support
2.2 Automatically Collected Information
When you visit our website, certain information may be collected automatically:
- IP address and device type
- Browser type and version
- Date, time, and duration of visit
- Information about which pages were visited
- Referral source (where you came from before reaching our site)
- Information from cookies and similar tracking technologies
2.3 Transaction & Gaming Activity Information
- Deposit and withdrawal history
- Game play history and preferences
- Bonus and promotion usage records
- Account login and logout times
Purpose of Using Your Information
bt111 uses the collected information for the following purposes:
Service Delivery
Your information is needed to manage your account, process transactions, and ensure gaming services are provided.
Security & Verification
Information is used to verify identity, prevent fraud, and maintain platform security.
Service Improvement
To analyse and improve the user experience, add new features, and resolve technical issues.
Communication & Support
To send account notifications, transaction confirmations, and provide customer support.
Legal Compliance
Your information may be required to meet applicable laws, regulations, and regulatory requirements.
Responsible Gaming
To analyse playing patterns, identify problematic behaviour, and ensure responsible gaming.
Information Disclosure & Sharing
bt111 does not sell your personal information to third parties. However, your information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Trusted third-party service providers may be engaged to help operate our platform, such as payment processors (bKash, Nagad, Rocket, banks), technology infrastructure providers, and cybersecurity specialists. These partners will use your information only within the scope of their work and are bound by the same privacy obligations.
4.2 Legal Obligations
Information may be disclosed in response to a court order, lawful investigation, or a legally valid request from law enforcement authorities. In such cases we are legally required to comply, and all reasonable steps will be taken to protect your information.
4.3 Business Changes
Your information may be transferred in the event of a business merger, acquisition, or asset transfer. We will notify you in advance if such a situation arises.
4.4 With Your Consent
We will not share your information with any third party for reasons other than those stated above without your explicit consent.
Cookies & Tracking Technologies
bt111 uses cookies and similar technologies to improve website functionality and personalise your experience.
5.1 Types of Cookies
- Essential Cookies: Required to keep core website functions running — maintaining login sessions, security verification.
- Functional Cookies: To remember your preferences, language settings, and site usage habits.
- Analytics Cookies: To collect anonymous statistics for traffic analysis and service improvement.
- Performance Cookies: To monitor site load times and overall performance.
5.2 Cookie Controls
Cookies can be disabled by changing your browser settings. However, disabling essential cookies may affect some important site functions. Cookie management varies by browser — refer to your browser's help section for details.
Data Security Measures
bt111 follows industry-standard technologies and practices to ensure the security of your personal information.
SSL Encryption
All data transmission on our site is protected by SSL (Secure Socket Layer) encryption, which safeguards your information from unauthorised access.
Secure Server Infrastructure
Your information is stored on secure servers protected by firewalls, access controls, and continuous security monitoring.
Access Controls
Only authorised staff may access your information for specific, defined purposes. All access is logged and audited.
Regular Security Reviews
Our security measures are regularly reviewed and updated to ensure protection against the latest threats.
While we are committed to providing the highest level of security, no online system is 100% impenetrable. We therefore ask that you stay vigilant and never share your login credentials with anyone.
Data Retention Period
bt111 retains your personal information only for as long as necessary:
- All information collected while your account is active is retained.
- After account closure, certain information may be kept for the applicable period to meet legal obligations, resolve disputes, or maintain financial transaction records.
- Anonymous or aggregated statistical data may be retained for an extended period without identifying you.
- If you request deletion of your data, we will take action within a reasonable time, though some information may need to be retained due to legal obligations.
Your Rights & Controls
As a bt111 user, you have the following rights over your own information:
8.1 Right of Access
You may contact our support team to find out what information is stored in your account. We will respond to your request within a reasonable time.
8.2 Right to Rectification
If any information stored in your account appears to be incorrect or incomplete, you may request a correction. This can be done through your account settings or by contacting the support team.
8.3 Right to Erasure
You may request deletion of your account and removal of your personal information. However, some information may need to be retained for a defined period due to legal obligations.
8.4 Right to Object to Processing
You have the right to object to the processing of your information for marketing or profiling purposes. Please inform our support team if you wish to do so.
8.5 Data Portability
You may request a copy of the information held about you in a structured, machine-readable format.
Third-Party Services & Links
The bt111 platform may include services from various game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others. These third-party providers follow their own privacy policies.
When you use games or services from these providers, their own terms and policies may apply. bt111 is not responsible for the data collection or usage practices of third parties.
Our payment partners — bKash, Nagad, Rocket, and banks — follow their own privacy policies and financial regulatory frameworks. The applicable policies during payment transactions can be found on the respective payment provider's website.
Protection of Minors
bt111 does not collect or process information from minors. Our services are for individuals aged 21 or older only.
Age verification measures are in place during registration. If we learn that a minor has created an account using false information, that account will be closed immediately and all associated data will be deleted.
A note to parents — please monitor your child's online activity and have awareness-raising conversations with them about online gaming.
Policy Changes & Updates
bt111 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:
- A special notice will be published on the website.
- You will be informed of the update via your registered email.
- The "Last Updated" date at the top of this page will change.
Continued use of the platform after changes are made will be taken as your acceptance of the updated Policy. We therefore recommend visiting this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, our support team is always ready to help.
Privacy-Related Contact
Live Chat: Available 24/7 — click the chat button directly on the site
Email: [email protected]
Support available in: both Bengali and English
We will review your privacy-related requests promptly. bt111 is always committed to protecting your information.
To learn more about responsible gaming, visit our Responsible Gaming page. To read the terms and conditions of our services, see our Terms & Conditions page.